Risk Management in Law Firms

Part I. Structure and management of law firms Optimal legal forms 7 Richard Turnor Maurice Turnor Gardner LLP Governance structures 19 Anthony E Davis Hinshaw & Culbertson LLP Jaime Fernandez Madero Fernandez Madero Consulting Markus Hartung Bucerius Center on the Legal Profession Richard Turnor Maurice Turnor Gardner LLP Professional indemnity 33 insurance: practical considerations in an increasingly international market Janet M Henderson Brit Syndicate 2987 Ernst Millaard Aon Global Risk Consultants Part II. Client work Conflicts of interest 51 Anthony E Davis Hinshaw & Culbertson LLP Frank Maher Legal Risk LLP Andrew Scott Clyde & Co LLP Confidentiality and disclosure 71 Frank Maher Legal Risk LLP Andrew Scott Clyde & Co LLP Engagement letters 85 Heather Hibberd Legal Practitioners' Liability Committee Andrew Scott Clyde & Co LLP Client risk 97 Simon Chester Heenan Blaikie LLP Anthony E Davis Hinshaw & Culbertson LLP Frank Maher Legal Risk LLP Precedent databases and 117 knowledge management Martin Schulz German Graduate School of Management and Law Luis Felipe Mohando SORAINEN Review processes and 129 client satisfaction: handling high-risk cases Tracey Calvert Oakalls Consultancy Limited Anthony E Davis Hinshaw & Culbertson LLP Richard Harrison Clyde & Co LLP Managing the client 143 engagement Tracey Calvert Oakalls Consultancy Limited Abhijit Joshi AZB & Partners Frank Maher Legal Risk LLP Angeline Poon Rajah & Tann LLP Part III. Data protection Data protection and 157 privacy in the United States Steven M Puiszis Hinshaw & Culbertson LLP Data protection and 167 privacy in Europe Silvia C Bauer Silke Gottschalk Luther Part IV. Money laundering Money laundering 175 Sue Mawdsley Legal Risk LLP Suzie Ogilvie Freshfields Bruckhaus Deringer LLP Part V. HR issues Hiring - identifying 189 the key risks Ruth Bonino Chris Holme Clyde & Co LLP Lateral hiring of partners 197 - the hiring process Ruth Bonino Chris Holme Clyde & Co LLP Integration of lateral hires 205 Anthony E Davis Hinshaw & Culbertson LLP Personal development 209 policies Jaime Fernandez Madero Fernandez Madero Consulting Part VI. Financial risk Financial risk management 213 in law firms Anthony E Davis Hinshaw & Culbertson LLP Frank Maher Legal Risk LLP Wolfgang Weiss University of Applied Arts, Coburg Non-lawyer ownership of 227 law firms and outsourcing of legal services Anthony E Davis Hinshaw & Culbertson LLP Heather Hibberd Legal Practitioners' Liability Committee Frank Maher Legal Risk LLP Part VII. Cyber risk Mitigating law firms' 239 cyber risk Steven M Puiszis Hinshaw & Culbertson LLP Part VIII. Globalisation The globalisation of 255 legal services Friedrich R Blase Holland & Knight Julia Graham DLA Piper James W Jones Georgetown University Law Center Part IX. Brand and reputation The effects of risk 271 management on brand and reputation management Georg-Christof Bertsch Bertsch.Brand Consultants Simon Chester Heenan Blaikie LLP Jane Hunter Aon Risk Solutions About the authors 295