Digital Business Analysis

Fredrik Milani is a Lecturer at the University of Tartu, Estonia. He is also the Program Manager for the Digital Business Analysis module - a set of courses that provide students with a formal study program in business analysis. He has worked as a business analyst for more than a decade before earning his PhD. He has taught business analysis both in academia and as a professional trainer and is currently actively researching digital technologies and business process innovation.

1 Introduction to Business Analysis.- 2 External Business Context.- 3 Internal Business Context.- 4 Strategic Business Analysis.- 5 Elicitation and Collaboration.- 6 Business Analysis Plan and Monitoring.- 7 Plan Stakeholder Engagement.- 8 Business Needs, Scope, and Products.- 9 Business Processes.- 10 Metrics.- 11 Data and Information Systems.- 12 Problem Analysis.- 13 Future State Analysis.- 14 Change Strategy.- 15 Design Solution.- 16 Requirement Elicitation using Business Process Models.- 17 Vendor Assessment.- 18 Deliver Solution.- 19 Evaluate Solution.- 20 Guiding Principles for Business Analysts.- 21 Case Exercises.