Introduction to Human Communication (eBook)

Chapter 1: The Communication Process: Perception, Meaning, and Identity
The Process of Creating Meaning
Culture, Perception, and Schemas
Signs and Symbols
Communication, Perception, Identity . . . and Power
Chapter 2: Communication Research and Inquiry
Theory and Scientific Inquiry
Three Philosophical Questions That Shape Scientific Inquiry
Traditions of Communication Inquiry
Tools of Observation: Research Methods
Chapter 3: Verbal Communication
The Structure of Language
Language and Thought
The Functions of Language
Language and Meaning Making
Language and Protecting Self-Identity
Chapter 4: Nonverbal Communication
What Is Nonverbal Communication?
Theory of Nonverbal Coding Systems
Types of Nonverbal Coding Systems
Nonverbal Coding Errors and Identity
Chapter 5: Listening
What Is Listening?
Misconceptions About Listening
Barriers to Effective Listening
Becoming an Effective Listener
Chapter 6: Relational and Conflict Communication
Interpersonal Communication and Relationship Management
Relational Communication Theories
Interpersonal Communication and Conflict
Chapter 7: Communicating in Small Groups
Small Groups: Types, Dynamics, and Structure
Group Development, Cohesion, and Breakdown
Leadership and Power
Chapter 8: Organizational Communication
Types and Movement of Organizational Messages
Communicating Well in a Bureaucratic System
Organizational Climate and Culture
Chapter 9: Intercultural Communication
What Is Intercultural Communication?
How Cultural Values Shape Communication
The “Naturalness” of Prejudice and Its Antidote
Chapter 10: Mass Communication
What Is Mass Communication?
Culture, Communication, and Mass Media
Characteristics of Media Consumers and Media Industries
Theories of Mass Communication
Chapter 11: Media Literacy
What Is Media Literacy?
Media Literacy Questions
What Does It Mean to Be Media Literate?
Media Literacy Scholarship
Media Literacy and Meaning Making
Chapter 12: Social Media and Personal Communication Technologies
The Double Edge of Changing Communication Technologies
The Dark Side of Social Media and Personal Communication Technologies
How Computer-Mediated Communication Affects Identity
Face-to-Face or Online: The Internet and Interpersonal Communication
Social Media, Loneliness, and Personal Well-Being
Chapter 13: Persuasion and Social Influence
What Is Persuasion?
Values, Attitudes, Beliefs, Behaviors, and Dissonance Theory
What Factors Influence Persuasion?
The Elaboration Likelihood Model of Persuasion
Processes of Attitude Change
Chapter 14: Health Communication
Communication and a Long and Healthy Life
Health Communication in Provider–Client Settings
Health Communication Contexts
Health Communication and the Internet
Chapter 15: Public Speaking: An Overview
The Importance of Public Speaking
Types of Speeches
A Crash Course in Public Speaking
Identifying the Steps of Speech Preparation
Overcoming Public Speaking Anxiety