Lean Management Beyond Manufacturing

Dr Sanjay Bhasin has worked within the field of continuous improvement and Lean for over twenty years within the industrial and public sectors. He was initially the Lean champion for Royal Doulton Plc for seven years. He subsequently moved into higher education, working as a consultant within organisations assisting them to implement CI. For the last eight years, he has worked within the public sector implementing Lean and QA systems. He has also been invited to speak at three international conferences and have published ten articles in highly reputable international journals.

Introduction.- Clarification of the Lean Concept.- Lean Cultures.- Lean Process Requirements.- Impediments to Lean.- Lean and Performance Measurement.- Appropriate Measurement Tools.- Impact of Lean.- Lean within various sectors.- Initial Empirical findings.- Empirical Evidence.- Lean Sustainability Audit.- Lean promoted as an Ideology.- Lean is Green.- Potential issues with Lean.- Lessons Learnt.