How to Survive Dental Performance Difficulties - Janine Brooks

How to Survive Dental Performance Difficulties

(Autor)

Buch | Softcover
2018 Seiten
2018
Wiley (Verlag)
978-1-119-25561-1 (ISBN)
42,37 inkl. MwSt
How to Survive Dental Performance Difficulties offers an authoritative guide for successfully navigating and overcoming dental performance issues.

  • Offers a practical guide for preventing and overcoming dental performance issues
  • Highlights case studies of dental professionals who have direct experience of being referred for fitness to practise issues
  • Includes information on the support available to dental professionals, the requirements that need to be met, and how to meet them
  • Contains information on the effective use of evidence, improvement practice tools such as personal development plans, continuing professional education, reflective diaries, and audits
  • Offers guidance on how to increase self-awareness and insight

JANINE BROOKS MBE, DMedEth, MSc, FFGDP(UK), MCDH, DDPHRCS, BDS, FAcadMEd, is a Lead Clinical Tutor at the University of Bristol; Educational Inspector for the General Dental Council; Trustee of the Dentists' Health Support Trust; Coach for the Professional Support Unit, Thames Valley; CEO of Dentalia Coaching and Training Consultancy; Director of the Dental Coaching Academy and co-founder of Dental Mentors UK.

Foreword ix

Acknowledgements xi

Abbreviations xiii

Chapter 1 The basics of performance 1

Introduction 1

What is performance? 3

What is poor performance? 6

Fitness to practise 9

Red door/green door 10

Chapter 2 Background and contributory factors: How performance issues can arise 13

Introduction 13

Pressures on dentists 14

Factors that underpin poor performance 15

Chapter 3 Professionalism 27

What is professionalism? 27

What does professionalism encompass? 30

How should a professional behave? 30

Societal expectations of professionals 31

Character 32

Building blocks of character 33

Ethical frameworks within which professionals operate 34

How does character relate to professionalism? 36

Tests of integrity 36

Virtue ethics 37

Honesty and dishonesty 38

Communication 42

Criminal record convictions and cautions 43

Scotland 45

Protected conviction or caution 45

Chapter 4 Regulation of dentistry and dental professionals 48

Regulation 48

General Medical Council 49

General Pharmaceutical Council 50

General Dental Council 50

Registration 51

NHS England 52

Care Quality Commission 53

Healthcare Inspectorate Wales 54

Scotland 54

Northern Ireland 55

Professional Standards Authority 56

Regulation of Dental Services Programme Board 57

Health and Safety Executive 58

Medicines and Healthcare Products Regulatory Agency 59

Right?]touch regulation 60

Chapter 5 Organisations that play a supporting role 63

Specialist indemnity providers 63

Educational support 64

Health support 67

Mentoring/professional support 68

Advisory support 69

Conclusion 70

Chapter 6 The anatomy of a fitness to practise case 72

Introduction 72

Fitness to practise 74

General Dental Council 74

Fitness to practise process 75

Interim Orders Committee 77

Investigating Committee 77

Practice Committees 78

Sanctions 78

Convictions/cautions 82

Analysis 83

Erasure 86

Conclusion 91

Chapter 7 The registrant’s journey personal statements and case studies 93

How it can begin 94

The Hero’s Journey 95

Case studies 101

Stages of change or grief 111

Taking a preventive approach 113

Chapter 8 Building self?]awareness and insight 115

Self?]awareness 116

Insight 116

Learning styles 119

Tools to deepen self?]awareness 124

Conclusion 138

Chapter 9 Tools that can help 140

Personal development plan 141

Peer review 144

Professional discussion and dialogue 144

Case studies and presentations 145

Clinical audit 146

Staff meetings 148

Patient surveys (feedback) 148

360° multisource feedback 150

Standards national guidelines 151

Working with a mentor 151

Working with a coach 152

Appendix A Personal development plan template 154

Appendix B Patient engagement questionnaire 156

Appendix C Influencing skills questionnaire – 360° colleague feedback 157

Chapter 10 Supporting colleagues who struggle 160

Being non?]judgemental 160

Listening 160

Paraphrasing 161

Questioning 161

Guiding 161

Reflective practice/writing and learning 161

Working one to one 172

Force field analysis 176

Neurological levels 177

Conclusion 181

Index 183

Erscheinungsdatum
Reihe/Serie How To (Dentistry)
Verlagsort New York
Sprache englisch
Gewicht 236 g
Einbandart kartoniert
Themenwelt Medizin / Pharmazie Medizinische Fachgebiete
Medizin / Pharmazie Zahnmedizin Klinik und Praxis
Schlagworte Zahnmedizin
ISBN-10 1-119-25561-9 / 1119255619
ISBN-13 978-1-119-25561-1 / 9781119255611
Zustand Neuware
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