Supply Chain Management: Strategy, Planning, and Operation, Global Edition

Sunil Chopra is the IBM Distinguished Professor of Operations Management and Information Systems at the Kellogg School of Management. He has a PhD in operations research from SUNY IBM Research. Professor Chopra's research and teaching interests are in supply chain and logistics management, operations management, combinatorial optimization, and the design of telecommunication networks.

PART I: BUILDING A STRATEGIC FRAMEWORK TO ANALYZE SUPPLY CHAINS

Understanding the Supply Chain
Supply Chain Performance: Achieving Strategic Fit and Scope
Supply Chain Drivers and Metrics

PART II: DESIGNING THE SUPPLY CHAIN NETWORK

Designing Distribution Networks and Applications to Online Sales
Network Design in the Supply Chain
Designing Global Supply Chain Networks

PART III: PLANNING AND COORDINATING DEMAND AND SUPPLY IN A SUPPLY CHAIN

Demand Forecasting in a Supply Chain
Aggregate Planning in a Supply Chain
Sales and Operations Planning in a Supply Chain
Coordination in a Supply Chain

PART IV: PLANNING AND MANAGING INVENTORIES IN A SUPPLY CHAIN

Managing Economies of Scale in a Supply Chain: Cycle Inventory



Appendix 11A: Economic Order Quantity



Managing Uncertainty in a Supply Chain: Safety Inventory



Appendix 12A: The Normal
Appendix 12B: The Normal Distribution in Excel
Appendix 12C: Expected Shortage per Replenishment Cycle
Appendix 12D: Evaluating Safety Inventory for Slow-Moving Items



Linking Product Availability to Profits



Appendix 13A: Optimal Level of Product Availability
Appendix 13B: An Intermediate Evaluation
Appendix 13C: Expected Profit from an Order
Appendix13D: Expected Overstock from an Order
Appendix 13E: Expected Understock from an Order
Appendix 13F: Simulation Using Spreadsheets

PART V: DESIGNING AND PLANNING TRANSPORTATION NETWORKS

Transportation in a Supply Chain

PART VI: MANAGING CROSS FUNCTIONAL DRIVERS IN A SUPPLY CHAIN

Sourcing Decisions in a Supply Chain
Pricing and Revenue Management in a Supply Chain
Sustainability and the Supply Chain

PART VII: ONLINE CHAPTER

A. Information Technology in a Supply Chain