COMM (with COMM Online, 1 term (6 months) Printed Access Card)

Deanna D. Sellnow, PhD, is Professor of Strategic Communication in the Nicholson School of Communication at the University of Central Florida and conducts faculty development workshops on instructional communication pedagogy. Published in regional, national, and international journals, her research focuses on the rhetoric of popular culture, particularly music as communication, and instructional communication as it occurs in conventional and nonconventional classrooms, as well as in risk and crisis contexts. She is co-author of COMMUNICATE!, COMM, SPEAK, and THE CHALLENGE OF EFFECTIVE SPEAKING, all with Cengage. Rudolph F. Verderber is Distinguished Teaching Professor of Communication Emeritus at the University of Cincinnati and former National Speaker's Association Professor of the Year -- as well as one of the all-time best-selling communication studies authors. The strength of his basic texts lies in his ability to explain and exemplify concepts, theories, and skills to introductory level students. His Cengage Learning texts -- COMMUNICATE!, THE CHALLENGE OF EFFECTIVE SPEAKING, COMM, and SPEAK -- have a reputation for being student favorites due to their accessible presentation of theory and skills. Kathleen S. Verderber is Associate Professor of Management Emeritus at Northern Kentucky University. In addition to consulting with various civic, professional, and business organizations, she has published numerous journal articles and has presented papers at many communication and management conferences. She is a co-author of COMMUNICATE!, THE CHALLENGE OF EFFECTIVE SPEAKING, COMM, and SPEAK, all with Cengage, and author of INTER-ACT: INTERPERSONAL COMMUNICATION, CONCEPTS, SKILLS, AND CONTEXTS with Oxford University Press. She holds an MA in speech communication as well as an MBA and a PhD in organizational behavior from the University of Cincinnati.

Part I: FOUNDATIONS OF COMMUNICATION.
1.Communication Perspectives.
The Nature of Communication. The Communication Process. Characteristics of Communication. Communication and Ethics. Increasing Your Communication Competence.
2.Perception of Self and Others.
The Perception Process. Perception of Self. Self-Perception and Communication. Perception of Others. Communication and Perception of Others.
3.Intercultural Communication.
Culture and Communication. Dominant Cultures, Co-Cultures, and Cultural Identity. How Cultures Differ. Developing Intercultural Communication Competence.
4.Verbal Messages.
The Nature of Language. Characteristics of Language. The Relationships between Language and Meaning.
5.Nonverbal Messages.
Characteristics of Nonverbal Communication. Types of Nonverbal Communication. Guidelines Improving Nonverbal Communication.
6.Listening.
What is Listening? Challenges of Effective Listening. Active Listening. Listening Response Strategies.
Part II: INTERNPERSONAL COMMUNICATION.
7.Interpersonal Relationships.
Types of Relationships. Disclosure in Relationship Life Cycles. Stages of Relationships. Mediated Communication and Interpersonal Relationships. Dialectics in Interpersonal Relationships.
8.Interpersonal Communication.
Providing Emotional Support. Managing Privacy and Disclosure. Expressing Desires and Expectations. Managing Interpersonal Conflict.
Part III: GROUP COMMUNICATION.
9.Communicating in Groups.
The Nature and Types of Groups. Characteristics of Healthy Groups. Stages of Group Development. Conflict in Groups.
10.Group Leadership and Problem Solving.
Leadership. Effective Meetings. Systematic Problem Solving. Communicating Group Solutions. Evaluating Group Effectiveness.
Part IV: PUBLIC SPEAKING.
11.Topic Selection and Development.
The Rhetorical Situation. Selecting a Speech Topic. Writing a Speech Goal Statement. Locating and Evaluating Information Sources. Identifying and Citing Information.
12.Organizing Your Speech.
Develop the Body. Developing the Introduction. Developing the Conclusion. Compiling the Reference List and Formal Outline.
13.Presentational Aids.
Benefits of Presentational Aids. Types of Presentational Aids. Choosing Presentational Aids. Preparing Presentational Aids. Displaying Presentational Aids.
14.Language.
Oral Style. Speaking Appropriately. Speaking Clearly. Speaking Vividly.
15.Delivery.
Public Speaking Apprehension. Effective Delivery Style. Use of Voice. Use of Body. Delivery Methods. Rehearsals. Adapting while Delivering the Speech. Evaluating Speeches.
16.Informative Speaking.
Characteristics of Effective Informative Speaking. Methods of Informing. Common Informative Patterns.
17.Persuasive Speaking.
The Nature of Persuasion. Persuasive Speech Goals. Rhetorical Appeals to Logos. Rhetorical Appeals to Ethos. Rhetorical Appeals to Pathos. Persuasive Speech Patterns.
Appendix: Interviewing.
References.
Index.