Museums, Social Inclusion, and Online Networks

Angelina Russo is Associate Professor in the School of Media and Communication at RMIT University, Australia. She researches the connections between museum communication processes, multimedia design, and digital content creation. She has just completed a term as Chief Investigator on the Australian Research Council Linkage research project Engaging with Social Media in Museums at RMIT University. Between 2005 and 2008 she led the Australian Research Council Centre of Excellence in Creative Industries and Innovation, research project New Literacy, New Audiences. She is a Chief Investigator in the Australian Research Council Centre of Excellence for Creative Industries and Innovation and an Australian Research Council Post Doctoral Fellow. Russo is a Director of Museum3, a social network of over 3200 members, established to provide an online forum for cultural institution professionals. Lynda Kelly is Head of Audience Research at the Australian Museum, Sydney, Australia. She has published widely in museum evaluation and writes the Audience Research Blog with a readership of around 1,500 per month. Lynda is a co-founder and Director of Museum3, social network site for museum professionals. In 2007 she completed her PhD in museum learning, and is a sought-after speaker on future museum practices.

Prologue John Hartley Foreword Maxwell Anderson Introduction Part 1: What Makes the Museum Social? 1. From Gatekeeping to Co-Creation 2. The Social Museum: Creating Expectations of Exchange Part 2: The Social in Practice 3. Engagement: Lowering Barriers to Participation 4. Participation: From Social to Participatory Media 5. Co-Creation: From Us to Them and Back Again Part 3: From Here to Where? 6. Transformations in Cultural Communication Notes Index