PC Troubleshooting Tools and Techniques

Troubleshooting computer problems is a skill that requires the proper tools and an understanding of the types of events that can lead to problems. These video cassettes show what tools are needed and how to properly handle an emergency in order to best preserve data and protect a system. An in-depth presentation of how to resolve device conflicts is included, as well as a number of common printing problems. The four VHS cassettes included are also available individually. They are: "The Diagnostic & Repair Toolkit, 0-8064-1701-3"; "Disaster Recovery, 0-8064-1702-1"; "Device Drivers & Device Conflicts, 0-8064-1703-X"; and "Resolving Printing Problems, 0-8064-1704-8".