Quality Management with SAP ERP

Jawad Akhtar earned a chemical engineering degree from Missouri University of Science & Technology in 1996. He is currently the vice president and head of SAP Delivery at AbacusConsulting (www.abacus-global.com) in Pakistan. He has 17 years of professional experience and has completed several large-scale SAP ERP system implementation and rollout lifecycles. His SAP ERP system implementation experience spans the Logistics areas of PP, QM, MM, PM, and DMS in automobile, steel re-rolling, chemicals, fertilizers, FMCG, textile spinning, and building products industries. He has led large teams in his roles as SAP integration manager, as well as SAP project manager, and also been proactively involved in a business development and solution architect role. He is the technical advisor to SAPexperts (SCM hub) and SearchSAP, and frequently writes columns and articles about the various Logistics components for several top SAP websites and knowledgebases. You can view his profile on LinkedIn at http://pk.linkedin.com/in/jawadakhtar. You can also contact Jawad via email at jawad.akhtar@live.com or Twitter @jawadahl.

Acknowledgments
Foreword
Introduction
PART I Quality Management Core Concepts 1 Quality Management in SAP ERP
1.1 Organizational Structures in SAP ERP
Quality Management in the SAP Landscape
Business Processes in QM
Integration with Other Components
Summary
2 Quality Planning
2.1 Quality Management View in Material Master
Master Record
Master Recipe or Routing
Reference Operation Set
Work Center
Inspection Method
Quality Agreements
Quality Information Record
Master Inspection Characteristic (MIC)
Sampling Procedure
Inspection Plan
Material Specification
Summary
3 Quality Inspection
3.1 Business Processes in Quality Inspection
Optimization Features of Inspection Planning and Quality Inspection
Multiple Specifications
Configuration Basics: Quality Planning and Quality Inspection
Summary
PART II Quality Management Integration with Logistics Components 4 Integrating QM with Materials Management
4.1 Configuration Basics
Procurement Business Processes
Pilot Run Inspection: Inspection Type 0102
Subcontracting: Inspection Type 0130
Inventory Management Processes
Handling Inspection Stock at QM Activation: Inspection Type 0800
Summary
5 Integrating QM with Production Planning
5.1 Configuration Basics
Master Data
Business Processes in Production Planning
Summary
6 Integrating QM with Sales and Distribution
6.1 Configuration Basics
Master Data
Business Processes
Summary
7 Integrating QM with Plant Maintenance
7.1 Deciding Which SAP ERP Components to Implement
Defining Test Equipment
Configuration Basics
Test Equipment Master Data
Business Processes in Test Equipment Management
Summary
8 Optimizing Quality Management
8.1 Dynamic Modification Rule (DMR)
Recurring Inspection, Best Before Date, and Shelf Life Expiration Date
Active Ingredient Management
Batch Derivation
Summary
PART III Quality Management Workflow Tools 9 Sample Management
9.1 Plant Settings: Sample Management
Master Data
Business Processes in Sample Management
Physical Sample Drawing with Reference: Production Processes
Configuration Basics
Summary
10 Quality Certificates
10.1 Incoming Quality Certificates
Outgoing Quality Certificates
Summary
11 Quality Notification
11.1 Workflow
Quality Notification in Sales and Distribution
Quality Notification in Production
Quality Notification in Procurement
Quality Notification Tools
Configuration Basics: Quality Notification
Summary
12 Quality Costs
12.1 Quality-Related Costs
Master Data Setup for Quality Costs
Business Processes
Configuration Basics: Quality Costs
Summary
13 Classification
13.1 Overview
Assigning the Material Class to the Material Master
Finding Objects in Classes
Summary
14 Engineering Change Management
14.1 ECM Configuration
Change Master
Engineering Change Request/Engineering Change Order
ECR/ECO Step-by-Step Approach: At a Glance
Summary
15 Digital Signature
15.1 Configuration Basics
Digital Signature in QM Business Processes
Digital Signature Logs
Summary
16 Document Management System
16.1 Configuration Basics: Document Type
Business Processes in DMS
DMS Integration in QM Processes
Summary
PART IV Monitoring, Evaluation, and Control in Quality Management 17 Early Warning System
17.1 Overview
Set Up EWS
Schedule an EWS
EWS in Action
Exception Analysis
Summary
18 Reporting in SAP
18.1 The Basics of Reporting
Standard Analyses
QM Cockpit for Evaluations
Data Browser
SAP Query
QuickViewer
Assign a Transaction Code to a Query
Flexible Evaluation
Batch Information Cockpit
Summary
19 Quality Control
19.1 Vendor Evaluation
Quality Level
Statistical Process Control (SPC)
Summary
PART V Continuous Business Process Improvements with Quality Management 20 Audit Management with SAP ERP
20.1 Overview
Setting Up Audit Management
Business Processes in Audit Management
Productivity Tools and Audit Monitor
Audit Inspection: Inspection Type 17
Configuration Basics: Audit Management
Summary
21 Stability Study
21.1 Integration Aspects
Master Data in Stability Study
Business Processes in Stability Study
Configuration Basics: Stability Study
Summary
22 Failure Mode and Effects Analysis (FMEA) and Control Plan ... 769 22.1 FMEA Process Overview
Set Up FMEA
Business Processes in FMEA
Question List
FMEA Monitor
Control Plan
Configuration Basics: FMEA and Control Plan
Summary
Appendices
A Glossary
B Movement Type Mapping
C QM User Tables
D QM User Exits
E The Author
Index